UnitedHealthcare recently revised a Frequently Asked Questions (FAQ) document on Medicare/Medicaid cost sharing for dual eligible patients to incorporate the newly acquired Unison Advantage plan, an AmeriChoice affiliate.

The FAQ answers several questions regarding cost sharing, such as:

• “Why can’t I bill dual eligible patients for the cost-share that I am able to collect from my other patients?”
• “Can I write the amount that I can’t collect as ‘bad debt’?”

Get the answers to these questions and more by downloading the FAQ on Medicare/Medicaid cost sharing, available on the company Web site. Go to UnitedHealthcareOnline.com > Tools & Resources > Products & Services > Medicare. Click on the link “2009 SecureHorizons, AARP, Medicare Plans and Evercare Provider Education Kit” and scroll to the bottom of the page. Under Reference Materials, click on the link “FAQ – Balance Billing for Dual Eligible Patients.”