Health research firm KLAS says internal medicine doctors report a satisfaction of 7.6 out of 9 for their chosen electronic health record (EHR) systems, making them the group of physicians most satisfied with their EHR.
The Utah-based research group’s study finds family physicians are nearly as satisfied with their EHR systems. Oncologists and ophthalmologists are least excited about their systems, with a rating of 5.8 out of 9.
In a press release, KLAS research director Mark Wagner said, “Vendors strive to meet providers’ needs and reach the specialty EMR promised land by offering a solution that provides the fewest gaps with the best support for the broadest number of specialties.”
Wagner continued, “Providers also want a solid solution for the critical, high-revenue, and high-volume specialties; strong ambulatory/inpatient data exchange, whether through native EMR integration or HL7 interfaces; and clean code releases built on top of dependable applications that work in tandem with reliable customer support.”
May 11th, 2012
The 2010 Medicare Contractor Provider Satisfaction Survey (MCPSS) results are in. The MCPSS offers Medicare fee-for-service (FFS) providers an opportunity to give the Centers for Medicare & Medicaid Services (CMS) feedback on their satisfaction, attitudes, perceptions, and opinions about the services provided by their respective contractor. This year, 69 percent of providers stated they were satisfied or very satisfied with their contractor’s overall performance. Approximately 13 percent stated they were dissatisfied or very dissatisfied.
October 19th, 2010